ServiceNow online Training
What is ServiceNow online Training?
The ServiceNow online Training is an eLearning course that consists of six modules. This training is designed to offer learners about various features about the ServiceNow products. All modules are designed to be compatible with all types of browsers, as well as Chrome, Firefox, Safari, and Internet Explorer, but the quiz sections of all modules are not compatible with Internet Explorer.
Modules included in the eLearning course
This online training is designed with six comprehensive modules that offer learners the features and the purposes of the concerned module. These modules include:
Module 1: This module offers learners an overview and introduction about the ServiceNow products. In this module, learners will be educated on the way to interrelate with and steer through the foundation part of the course. In this module, learners will know about:
v The ServiceNow interface.
v The way to use different applications and features.
v The way to use the role based scenarios to demonstrate the workflow.
v The way to interact with the ServiceNow platform.
v Generating an incident, analyzing a problem and suggesting a change by practicing ServiceNow in diverse roles, such as an IT User, End User, and as a System Administrator.
Module 2: This is the user interface module, in which attendees will have a closer look at the welcome screen of the course and its home pages, which are sorted according to the responsibilities, in the content window information formats. Learners can click anywhere on the screen to learn more about this module.
Module 3: This is the navigation and search module, where learners will navigate by making use of breadcrumbs and filters. Through this, they will learn about the module through right and left clicks of the mouse. Lastly, they will look at the five diverse ways of exploring ServiceNow.
Module 4: This is known as the End User Role module, in which participants will learn what they can observe on the screen and do as an End User of ServiceNow.
Module 5: In this module, attendees will learn about the way to use the Information Technology Infrastructure Library (ITIL) of ServiceNow. Through this module, they will get the required skills to function as an end user. Moreover, learners can also examine and manage incidents, as well as by playing the role of an ITIL User.
Module 6: This is the System Administrator module, meaning learners will do the role of a system administrator. In this module, they will get access to all the features of the ServiceNow platform.
All the study materials of the ServiceNow online Training are developed by working personally with the small and medium-sized enterprises and business unit people of ServiceNow. All contents are designed to focus on an extensive diversity of ServiceNow merchandise, applications, and the functionality will be posted frequently to constantly improve the value of the training.
Benefits of the ServiceNow online Training
The services of the ServiceNow are regularly used in increasing incidents, modifications, problem analyzing, and creating reports.
The major benefit of the ServiceNow software is that it exploits Technology as a means and not as a hurdle.
The Configuration Management Data Base of the ServiceNow software facilitates users to preserve the record of all resources and configuration.
The application of ServiceNow can decrease the overall expenses of the Information Technology service management by 60% to 80%.
It also improves the flexibility of the service with the minimum risk.
Job prospects of the ServiceNow online Training
A certification in the ServiceNow online Training allows the certificate holder to gain thorough knowledge about the Client-Server expertise. This makes them develop any solution for the current IT infrastructure.
As the training covers all management topics, the learners can work, not only on ServiceNow, but they can also work on any Information Technology service management tool.
The ServiceNow online Training is an annual subscription-based e-learning course, offering for each user, which complements the training catalog.
- Over 40 lectures and 40 hours of content!
- LIVE PROJECT End to End Software Testing Training Included.
- Information packed practical training starting from basics to advanced testing techniques.
- Best suitable for beginners to advanced level users and who learn faster when demonstrated.
- Course content designed by considering current software testing technology and the job market.
- Practical assignments at the end of every session.
- Practical learning experience with live project work and examples.
- Lectures 2
- Quizzes 0
- Duration 35 hours
- Skill level All levels
- Language English
- Students 5
- Assessments Self
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